We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.
This Policy applies to Biomechanical.com/shop.
We may post additional information if more details are needed to explain our privacy practices.
Information We Collect
Information You Give Us
We receive and may store any information you enter on our website(s) or give to us at our laboratory. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use many of our other services.
The information we collect from you includes things like:
It may also include information you give us about other people, such as the name and address of a friend or colleague.
Information from Other Sources
We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
Automated Information Collection
We collect information related to your interactions with our website(s) and apps to create a superior, personalized shopping experience, whether you are online or interacting with our laboratory staff. This information includes your IP address, browsing behavior while on our site, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, web beacons, and tags. These technologies may also allow us to identify you as a particular biomechanical.com customer when you visit our website(s), and to link your activities on our website(s) to your interactions with at our laboratory.
To help us understand and enhance our interactions with you, we may permit web analytics vendors and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.
Some of our websites and mobile applications may collect certain information such as the type of mobile device you're using or your specific location to help you search for one of our stores. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Biomechanical Services Inc. has no control over your device's settings.
Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
How We Use the Information We Collect
We use the information we collect for things like:
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
How We Share the Information We Collect
Biomechanical Services Inc. does not sell, rent or trade your personal information to third parties.
Biomechanical Services Inc. with biomechanical.com, biomechanical.com/shop, is associated Ped Negotium Inc., which operates tenderfeetshoes.com and tenderfeetshoes.com/shop, if you provide information to any of the businesses, stores or websites owned or operated by Biomechanical Services Inc. or Ped Negotium Inc, this information may be combined or shared among current or future corporate collaboration between these two entities, including affiliates and subsidiaries.
We may share your information with third parties to perform services on our behalf such as:
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Biomechanical Services Inc., our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
We may share personal information in connection with financial products or services related to our business such as private label credit cards. We may also share personal information in connection with co-branded product or service offerings. For example, when you supply financial information to Biomechanical Services Inc., we may share your that information with our banking service providers.
How We Protect the Information We Collect
Whether you are shopping online or over the phone with our laboratory, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Biomechanical Services Inc. cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The Biomechanical Services Inc. websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number. Information you provide to our laboratory personnel over the phone or via fax does not traverse the public Internet.
Your Choices Regarding the Information We Collect
You may choose to:
To do any of these, let us know by one of these methods:
We may use third-party advertising companies to display ads when you visit our websites or other sites on the Internet. These companies may collect information about your visits to this and other websites. We may also share personal information with these companies. In either case, the purpose is to provide ads about products and services that may be of interest to you.
To learn more about interest-based advertising (also called behavioral advertising), visit www.aboutads.info.
To opt-out of interest-based advertising, use Evidon's Global Opt-Out tool at www.evidon.com.. There is also a Profile Manager tool which allows you to manage your interest-based preferences used by ad networks, data aggregators and others.
Protecting Children's Privacy
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
Links to Other Websites
Social Media Widgets
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by Biomechanical Services Inc. pursuant to Section 1798.83 of the California Civil Code, please contact PrivacyManager@biomechanical.com
U.S.-EU Safe Harbor Framework
In the event Biomechanical Services Inc. Co., Inc. were to knowingly possess personal data from a European resident or business, it would comply with the U.S.- E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Biomechanical Services Inc. Co., Inc. adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit: http://export.gov/safeharbor.
If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided below). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet here, fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above.
Biomechanical Services Inc.
Attn: Internet Privacy Manager
1050 W. Central Ave., Suite D
Brea, CA 92821-2200